Beauty Wagon

presented by Phyllis Concordia – Avon Independent Sales Representative, Make-Up Artist and Licensed Cosmetologist

FOCUS NOTEBOOK – Setting Up – Part Two! Monday, January 7, 2008

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This being the second part of setting up your FOCUS NOTEBOOK… in the first part we basically set-up the front cover and the first few pages – resource pages that you will refer to often. 

Back Cover:  You back cover – the clear space to hold a sheet might be a good place for your current weekly or monthly schedule.  Something that’s already completed so you will not have to slide in this and out constantly.  Just something you can look at in a moment and see what you need to do for the upcoming hours, days, weeks.  Your Weekly Plan Sheet here.  Other options for this space… well… anything that looks professional and that you will use often, or may I suggest something decorative and inspiring!?

Inside Pocket – Place the a couple of the most recent brochures, a couple of sales slips, business cards, and thank you postcards and profile cards.  Having brochures and business cards every where is a good idea.  Yes, keep them everywhere… everywhere!  You should NEVER be in a position where you have to say… “I do not have a __________ (brochure, business card, etc) with me!”  You should always have a brochure or business card with you.  :-)  If you run out of brochures for a campaign use an older brochure.

Back inside Pocket – Maybe a current magazine can go here… something you can show customers that highlights an Avon product review or recommendation.  Keep a look out in the Representative Times and eNews for mention of products being featured in publication.

Divider #1 – Monthly Goals – On or before the first day of the month EVERY month you should set a goal for the month. Complete the Monthly Goal Sheet with a Retail and Team Building Goal. In the margin break it down to a weekly numbers offices and businesses to present your business to, individual customers to provide a brochure to, classes, booking and interviews. You will create your ‘Five Most Important Things to do list based on this goal. Divider #2- Prospective Hostesses – Use a different prospective booking sheet for each week.  Use this system to track all of your leads. Record their name, address and phone and keep track of the status. When you book them complete a profile card while on the phone and then record the date on the profile, on the tracking sheet and in your appointment book. Keep your profiles in the front sleeve cover in the order of the dates of the classes for easy coaching. As you coach their guests add their profile cards. Keep track of notes for your prospects. If she says to call back in two weeks then write that and also flip in your date book and make a note. Use abbreviations like NA – Not Available, LM – VM – Left Message on voice mail, LMP – Left Message with Person (I always indicate wether I left the message with a male or female), and CB– Call Back.  Remember that booking is the lifeline of your business. Write the thank-you or confirmation postcards as soon as you book them. This section WILL be key.  Always work the most current leads first. If you are on the slow pace in Avon you should effortlessly generate 10 new leads, to track Fast Track generate 25 leads and Career pace over 40+ leads including referrals from classes, conversational booking, etc.Divider #3- Prospective Recruits -If you work smart not hard your recruit prospects will come from section 2.  Use the Tracking Form to record name, address, day and night phone, and status.  Make notes including marital status, occupation, approx age, children, purchases, likes, and dislikes and other descriptive info that will be helpful to know when interviewing. Also record what info you gave to and the date that you are following up with her, bringing her to an event, etc. Remember that a recruit is only HOT for 24-48 hours.  Get her to do something or meet with her to share the opportunity. Divider #4- Sales – Keep a copy of last week’s Weekly Accomplishment Sheet here.  Keep blank copies. Record your sales, booking and calling activity daily on your weekly accomplishment sheet. Transfer your Year-To-Date Totals to the new sheet.  This is to be filed in your income file for taxes. Be sure that it is filled out completely. Paste to the front cover of this divider a post-it note. Write your weekly sales goal down and every time your sale subtract to see how far you have to go. Write your bookings goal down and subtract also. Keep a blank copy of the current order form and the Section 2 order form. Divider #5- Tracking – Keep track of ALL promotions and prizes using this section. This section should include things like: Fast Start first, any promotions or incentives your Upline and District may have going on, Sales and Recruiting Tracking Sheets, etc. When ever you go for a goal you are given a sheet to track yourself for that goal or break it down on a piece of paper and track it.Divider #6 – Events – Keep the most recent copy of the monthly calendar, Rep Times, Newsletter, etc. Immediately transfer all pertinent dates onto your date book. If money is due write that date down. If you have to bring something write that down on a date before so you can prepare. Divider #7 – Customers – File your Preferred Customer Program Print out here. Every time you get a customer that you would like to add to the list record her name address and phone on a blank sheet of paper. Put several on a page. Take the little bit of extra time to do this with each person because it will save you time in the long run. Divider #8 – Team Members – Keep your most recent copy of your team report and team member information here. File last months copy in your income file.  Make sure you have the courtesy to respect your Team Member’s privacy by keeping their personal information secure.  Divider #9 – Addresses – Get some address pages and business card page protectors and keep important business cards and phone numbers here. Take the copy of the company phone numbers and file it here. Another Divider?  Some reps use plastic business card sheets or baseball card collector sheets to keep samples.  You may want to consider this if you find that you are having a hard time managing your samples and having them ready when you need them.Other Helpful systems: Spiral Notebook – Keep a spiral notebook to record your six most important list, call list, and notes from conversations and trainings. Change it every month.   Always have a notebook or notepad with you.  You should be getting phone numbers or e-mail addresses of people who are interested in Avon.  Let them know you will be including them in your communication of great specials and events – most people will be like being included!  You can also let them know you will be calling or e-mailing them when orders are due in so they don’t miss out on special pricing or availability of something they see!Car File – Keep a file in your car that will hold things like brochures, profiles, agreements, recruiting and coaching packets, cards and all other paper work that you want to be sure not to run out of when at an appointment.  Using a system and tailoring it to your own needs is a sure way to building a great business!!

 

Avon Look Alert Eye Brightener – Review! Friday, January 4, 2008

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I love this stuff… it’s new and it’s awesome.  I have used other brands and am so happy I can now add this Avon product to my collection of cosmetics that I love!  I like the Illuminating Pearl… it comes in Light, Medium, and Deep tones, as well.  It’s cinchy to apply… you simply apply it in the area of your inner part of your eye sort of like a sideways V… and you don’t really need to blend, you basically just pat the area with your fingertip to soften the edge.  It’s that simple and very effective.  You can also take the application a step further and apply it where you miay normally apply concealer.  I was trying this over the last few days as I had been fending off a slight cold and was waking up with some puffy eyes during that time.  I simply put this in the unpuffy portion under the aforementioned puffiness and this helped me to look more well-rested.  So… I give this stuff a thumbs up.  I plan of purchasing the Light to give it a try sometime, but the Illuminating Pearl is working well for me.  Yay Avon!

 

Beauty Bonus Club Cards! Thursday, December 27, 2007

Bonus Beauty Club

Beauty Bonus Club Card – Front                     Beauty Bonus Club Card – Back

You can print these on cardstock or perforated business card stock.  Choose which gift your customers will receive!  On the front, place your customers name – I do mine in calligraphy – and add your contact information on the back.  I will customize these for you for $1 via PayPal.  The $1 will go towards maintaining Beauty Wagon!  Or, you can print these out just as they are and customize yourself!  Enjoy!

 

 

50 Ways To Get New Customers Thursday, December 20, 2007

Filed under: AVON,Avon Tips — Phyllis Ida Concordia @ 1:35 am
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Some were asking about this list in the forum… so I dug mine out and posted it here!  Hope it’s helpful!

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50 WAYS TO GET NEW CUSTOMERS!
1. Set a goal to find at least 2 new customers every campaign.

2. Use the “Power of 3” – Make 3 new contacts every day.
3. Comparison shop and be ready to give results to contacts.
4. Increase the number of brochures ordered by 10 every campaign.
5. Leave a brochure at 1 new business every campaign.
6. Start a jewelry club – Especially for those who never buy make-up (then start putting make-up and skin samples with their orders).
7. Wear an Avon logo pin or shirt – It’s free advertisement to those who don’t know you are an Avon representation.
8. Have 1 product each campaign that is the campaign special – Hand out info and samples about it to every contact and offer a discount of 10% or 20% if they purchase it in that campaign.
9. Have a positive attitude – It sells.
10. Show pages from national magazines that feature news about Avon products.
11. Spray your brochures with fragrances.
12. Find helpers in businesses, churches, schools, etc. and reward them for taking orders for you.
13. Remember that “NO SOLICITING” usually does not mean the Avon lady.
14. Leave a basket of demos in a business and pick them up the next day with orders too!!!
15. Pass our lumpy brochures out to businesses.
16. Stress the Avon unconditional guarantee.
17. Remind customers that they can charge their order – They normally buy more that way.
18. Commit to instant delivery on colognes and ask business owners if you can leave a full bottle on their counter. Offer a special price to their customers who would like to purchase the bottle and reward the business owner.
19. Advertise a “NEW CUSTOMER SALE” – Choose 2 or 3 products each campaign and offer a special discount to the “FIRST-TIME” customers.
20. Have an “OLD-TIMERS” special – Offer a special discount, a free product or a free trial size to any regular customer who gets you a new customer.
21. Have a special raffle drawing for any customer who has a minimum $20.00 order.
22. Have a “BUNNY SALE” for Easter – Offer 5% off every product that starts with the letter “B”.
23. Place business cards on every available bulletin board. Leave them on restaurant tables, in public restrooms(tape them on the back of the restroom stall), and tape them to public telephones.
24. Start a video club – After 10 purchases, the 11th video is 50% off.
25. Fill little baskets with samples and leave them in businesses with brochures.
26. Provide a business card holder and cards to any business owner who will allow you to place it in the counter.
27. Offer free gift wrapping for men customers.
28. Offer to keep records of birthdays and anniversaries.
29. Talk to every customer about fund-raising.
30. Leave cologne samples in beauty shops. Offer 1 free product to the owner for each 10 sold.
31. Have a home party!!! Offer an Avon gift certificate to the hostess.
32. Wear different Avon fragrances – when people ask which fragrance you are wearing – offer them a brochure, a business card and a sample.  Get their contact info as well!
33. Attend sales meetings faithfully!!! You will always learn something new to pass on and you can personally see and experience many of the new products.
34. Take Skin-So-Soft samples to any place and organization where workers are subject to bugs.
35. Put a sign in your car window and/or your yard that you sale Avon.
36. Advertise in local papers – Especially clearance sales, special discounts, or introduction of new products.
37. If you want bigger sales, talk to your district manager – She’s been there and done that.
38. Have a garage sale – Set out samples, brochures, and extra products.
39. Give each customer an extra brochure and ask them to give them to family and friends.
40. Give a brochure and sample to every person behind the check-out counter.
41. Put books in day care centers.
42. Send letters to employers and managers of local businesses offering special holiday services.
43. Have an open house of Avon products during holiday seasons and offer free gift wrapping.
44. Offer an “AVON PARTY” at businesses during lunch hours.
45. Always carry a demo basket with you – Your customers will have friends visiting too.
46. Carry a “BARGAIN BASKET” – Purchase inexpensive products from outlet flyers and sell these to people who do not want to place an order. Also a good way to sell used “demos” or unwanted products that may accumulate.
47. Keep extra products on hand for people who may need a gift to give on the spur of the moment. Avon cookbooks make great wedding shower gifts.
48. Know your products!!!! Make brand comparisons and provide copies for your customers
49. Become an e-representative and get new customers on the internet.
50. Become an Avon Beauty Advisor via the free online training!

 

SMART Goals – FOCUS NOTEBOOK Tuesday, December 18, 2007

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A goal should fit into the format described below:

Specific – Your goal must be specific.
Measurable – You must be able to measure progress towards your goal.
Attainable – Your goal must be something that you can actually attain.
Realistic – Your goal must be realistic, given who you are.
Tangible – Your goal must be something you can experience yourself.

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Let’s work with an example.  Let’s take the goal of exotic travel.  Follow the descriptions below, then think about how your own goal would fit the requirements.

Specific: You’d like to see the world.  Well, the world is a pretty big place, how about we narrow it down to Europe?  That’s still pretty broad.  Let’s pick Greece as a specific country, and the Greek islands as a more specific location.  Now you have something you can actually picture in your mind!  Furthermore, think about who you’d like to travel there with. How long will you stay?  Will you stay in hotels or in hostels?  See, as you work through it, the picture you have in your mind gets more detailed.  Is your own goal specific?

Measurable: There are two things to track for the trip.  The first is the money required, assuming you need to save to pay for it.  The second is the planning.  It’s easier to track the money if you pick an amount you think it will cost.  You can get some estimates from a travel guide or a travel agent, depending on how much time and effort you want to invest.  Tracking your savings towards a desired amount is a good way to measure your progress. The second aspect, planning, is a bit trickier.  You might estimate how far you are based on the total planning effort, then set milestones to help you get to the end.  For example, getting your vacation time approved at work, purchasing the flight tickets, booking a hotel, and packing your bags are all milestones on the way to preparing for the journey. Is your own goal measurable?

Attainable:           This is the tough one for many people.  It requires that you take an honest look at yourself and your abilities.  By determining what it is that you actually want, you start telling your mind to find ways to get you there.  Things that seemed impossible suddenly don’t seem so far away!  But you need to be careful, as you don’t want to set a goal that’s too tough, as you might get discouraged before you get there.  Goal setting is a skill that you can learn and improve at.  Start by setting smaller goals and pay attention to your own behaviors.  As you build your skills and experience, set larger goals for yourself. An adventure trip to Greece is something many people dream about, but few believe it can actually come true in the near future.  Yet for many people, such a trip is within reach if they just set their minds to achieving it. Is your own goal something you are capable of attaining?

Realistic: Are you willing to work towards your goal?  Are you able to put the time and commitment into the pursuit of the goal?  This is important.  Every goal represents a decision you take towards the direction of your life.  With every decision there are advantages and disadvantages.  You must be willing to accept the costs of your decisions and recognize that it will impact other areas of your life. A trip to Greece might mean putting off that flashy new car you want, and driving the old heap another year.  If you are willing to trade driving an older car (and maybe making repairs yourself) in exchange for that overseas adventure, you’ve dealt with some of the aspects of the decision and its impact on your life. What are the costs of working towards your goal?

Tangible: Think about how it will feel when you achieve your goal.  Lying on the beach in Greece.  Drinking a Greek beer at an outdoor cafe, eating Feta cheese and olives picked locally.  Sitting on a white veranda, looking out over crystal blue waters towards the horizon.  These are the things that excite you, that stimulate you to reach the goals.  These are things that bring your mind and your motivation to bear on the goal.  Involve your senses! Can you visualize how it will be when you reach your goal?

So, as you set goals, define them, and work towards them, keep the word SMART in mind.  (Also, remember the word FOCUS!)  Take one step at a time, and keep track of your progress.  You’ll be amazed at what you can achieve!

 

Year At A Glance Calendar Sheet – Focus Notebook Sunday, December 16, 2007

Filed under: Focus Notebook,Resources — Phyllis Ida Concordia @ 9:07 pm
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This is for you Focus Notebook… but it can be used anywhere… it includes a groovy graphic as well!

 

2008 Year At A Glance Calendar

 

 

FOCUS NOTEBOOK – Setting-Up – Part One

Filed under: Focus Notebook — Phyllis Ida Concordia @ 4:47 am
Tags: , , , , , , , ,

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Creating Your Focus Notebook 

FOCUS is the acronym for Follow One Course Until Successful!   In regards to AVON we basically earn money by seeing people and talking people – networking.  However, in order to see the people and talk to the people you must have a system for keeping track of all of your leads and a solid follow-through system. Realizing that most reps work Avon in addition to a full-time job, Reps require an efficient system to function as a traveling office.   Additionally, you will want to set up your “Brain Book” and “To-Go File” as will be indicated in later instructions. These items will help you work more efficiently creating a system for booking, selling, recruiting and tracking your activity is effective. Use a one-inch binder (or larger depending on your needs) with a plastic sleeve on the outside cover (you can insert cover pages in these).  Purchase a few sheet protectors for a few reference pages that we will be adding to our FOCUS NOTEBOOK – very reasonable prices at dollar stores or office supply stores.  Also, purchase some dividers for your FOCUS NOTEBOOK.  We will need about ten dividers… a few more or less according to your individual needs. 

Front Cover: You can use the FOCUS NOTEBOOK COVER here on Beauty Wagon as your cover or as your title sheet (placed in a sheet protector).  Place pictures symbolizing your yearly, quarterly, and monthly goal.  Include the picture of your Goal (a New Car; A Family Trip; a new Deck) Remember that our brains function more effectively when only having a couple of things to FOCUS on so keep this simple, but include things like you sitting in the new car with a date on it, a picture of your family pasted over a brochure of the front of the Disneyworld Hotel with the date that your family will take the vacation. You might add words like such as “it feels so good to know that because of my consistent efforts my family is enjoying this dream vacation to Disney World for one week in 2008”.  This is an example; of course… use any goal you set. 

First Pages:  Your first pages should consist of the FOCUS NOTEBOOK title sheet (if you haven’t already used it as your front cover) and a yearly calendar – the type with an entire year on one sheet – this will be used for reference.  Highlight any important dates such as order deadlines, submissions, etc and then place in a sheet protector.  This is a great quick-reference tool.  Next pages might include (also in sheet protectors) your RPS sheet and a sales tax reference.  Don’t forget you may want to include a sheet for emergency numbers as well… just in case… it’s always best to be prepared!

You should have already read and printed the Focus Notebook Cover Sheet or Title Page available here on Beauty Wagon.  This is all for now… there will be more on preparing your FOCUS NOTEBOOK coming soon!